But modern reverse mentoring extends far beyond just sharing knowledge about technology today’s programs focus on how senior executives think about strategic issues, leadership, and the mindset with which they approach their work. This approach has precedent: in the late 1990s, GE ’s Jack Welch used reverse mentoring to teach senior executives about the internet. In response to these challenges, leadership teams of major companies around the world are implementing reverse-mentoring programs. Reverse mentoring pairs younger employees with executive team members to mentor them on various topics of strategic and cultural relevance. Like BNY Mellon’s Pershing, many companies struggle with how to retain Millennial talent – and also with how to stay relevant to younger consumers. In addition, Millennials who did join the company were leaving the company at higher rates than their older peers. Millennials were uninterested in working in financial services. When Mark Tibergien, CEO of Advisor Solutions, thought about the future of BNY Mellon’s Pershing, he knew the company had a problem.
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